Comprehensive, customisable and cost effective. A true end-to-end records management system for all government, public and private organisations.

SmartCase is a comprehensive, flexible, multi-purpose, customisable and cost-effective, incident; investigation; and case management system offered as a self-service, fully managed platform. With visuals and workflows for any purpose, manage your cases smarter and more efficiently. Your SmartCase. Your way.

Why SmartCase?

Endless Use Cases

SmartCase is a user friendly ‘smart’ platform designed to enhance the investigation process, no matter what your team’s focus is; whether that be fraud, Human Resource, loss prevention, anti-counterfeiting, crime, intelligence and more. Your use case. Your SmartCase.

Complete Control

With complete customisation of workflows, fields, entities or outputs; SmartCase empowers agencies and organisations to deliver their services in their own way. No more bespoke development. No more hidden fees for customisation.

Powerful and Secure

The SmartCase approach allows you to record the information you need, in the format that works for you and manage your investigation process, keeping all stakeholders informed along the way. Inherently secure, SmartCase was developed in partnership with Microsoft.

Dedicated Support

Altia provides dedicated ongoing support every step of the way. From implementation to operation, Altia ensure the transition has little impact on your day-to-day responsibilities. This support extends throughout the life of your contract with Altia.

Built by Altia specialists. Powered by our partners at Microsoft.

Microsoft and Altia - Partners

Since 1996, Altia has been the industry leader in Commercial-off-the-Shelf software for government, law enforcement, risk management and regulated industry. Trusted by 340 customers globally, including every law enforcement agency in the United Kingdom; Altia’s products handle mission critical functions and sensitive records management. Now partnered with Microsoft, Altia solutions are available as a managed service, levering the security, scalability, powerful cognitive services and cost efficiency of Microsoft Azure.

Cost Efficient

Eliminate the capital expense of implementation and maintenance of on-premises infrastructure. Altia will deliver our Software-as-a-Service right to your users at a fixed, all encompassing predictable subscription fee. Better solution, reduced fee.

Always Available

Microsoft Azure ensures high-availability, scalability and accessibility when you need your Altia solution the most. Rapidly deploy your Altia solution at the click of a mouse, without physical on-premises infrastructure.


With data centres globally, you can not only ensure data-sovereignty, but also geo-redundant resilience in the event of a disaster or service outage. Minimise service disruption and data loss by relying on multiple data centres in your region, supported by only the best. Microsoft Azure.

Highly Secure

Cloud is simply a real computer sitting in Microsoft Azure's highly secure and compliant physical data centres. With 24/7 monitoring of threats, have greater confidence your information is safe from cyber security incidents and remove capital expense and risk.

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